KATHMANDU: Rastriya Banijya Bank (RBB) has issued a warning after receiving reports that some unauthorized individuals have been contacting customers in the bank’s name to engage in fraudulent activities.

The bank stated that these unauthorized persons have been attempting to collect personal information, offering fake schemes, and luring customers with promises of financial gain.

In a press release today, the bank emphasized: “At no point have any bank employees or authorized representatives contacted customers via phone, email, social media, or other means to request ATM PINs, mobile banking or e-banking OTPs, emails, passwords, or any other personal confidential information.”

The statement, issued by the bank’s Deputy Executive Officer Pawan Regmi, also urged customers not to trust such unauthorized calls, emails, or social media messages.